Front-desk work, without a front-desk shift
This page is reception only. New paid bookings in volume sit on the AI calling agent. Broken orders sit on AI customer support.
- Greet the caller in your business name
- Answer hours, location, services and policy questions
- Book or move an appointment in the calendar you already use
- Route to a named person or team with context
- Take a structured message and send it to the right inbox
AI receptionist vs IVR vs answering service
| Capability | IVR phone tree | Human answering service | CoreAgent AI receptionist |
|---|---|---|---|
| Understands natural speech | No — keypad or fixed phrases | Yes | Yes, including changes of mind |
| Answers your FAQs | Only if you recorded them | If the agent was briefed | From the hours and policies you load |
| Books on your calendar | No | Sometimes, extra setup | Yes |
| Warm handoff with notes | Blind transfer | Yes | Yes — full summary |
| 24/7 at the same quality | Menu only | Staffing and surcharge | Always on |
Built for these front desks
Salons and spas
Legal and accounting
Property and lettings
Hotels and restaurants
Trades and field service
Multi-location retail