AI receptionist — 24/7 front desk

Never puts a caller on hold.

An AI receptionist is your virtual front desk. It greets every caller, answers from your hours and policies, books or routes the request, and only interrupts your team when a person is genuinely needed.

Live front desk
AI receptionist
Hello, is Maya in? It's about my colour appointment.
Maya is with a client. I can reschedule you or pass on a message.
Could we move it to Thursday?
Moved. Thursday 3:30 PM. Reminder set.
The front desk, on the phone

Watch the AI receptionist handle the line.

Hours, rescheduling, a message for the right person — finished without pulling a stylist off the floor.

Caller
Hello, is Maya in? It's about my colour appointment.
CoreAgent
Maya is with a client right now. I can reschedule you or pass on a message. Which helps?
Caller
Could we move it to Thursday?
CoreAgent
Thursday at 3:30 is free. I've moved it and you'll get a reminder that morning.
Outcome
Call handled, no one interrupted
RequestAppointment change
ResolutionThursday, 3:30 PM
Follow-upTeam notified, reminder set

Front-desk work, without a front-desk shift

This page is reception only. New paid bookings in volume sit on the AI calling agent. Broken orders sit on AI customer support.

  • Greet the caller in your business name
  • Answer hours, location, services and policy questions
  • Book or move an appointment in the calendar you already use
  • Route to a named person or team with context
  • Take a structured message and send it to the right inbox

AI receptionist vs IVR vs answering service

Use this when you are comparing an AI receptionist with a phone tree or a staffed answering service.
Capability IVR phone tree Human answering service CoreAgent AI receptionist
Understands natural speech No — keypad or fixed phrases Yes Yes, including changes of mind
Answers your FAQs Only if you recorded them If the agent was briefed From the hours and policies you load
Books on your calendar No Sometimes, extra setup Yes
Warm handoff with notes Blind transfer Yes Yes — full summary
24/7 at the same quality Menu only Staffing and surcharge Always on

Built for these front desks

Salons and spas Legal and accounting Property and lettings Hotels and restaurants Trades and field service Multi-location retail
Questions

About the AI receptionist.

An AI receptionist is software that answers your business phone in a natural voice, works out why the person called, and completes front-desk work: questions about hours and services, appointment booking, call routing and structured messages. It runs 24/7 and can handle more than one caller at a time.

Put an AI receptionist on your list.

Leave your work email. We will write when CoreAgent.ai is ready.