Privacy Policy

At CoreAgent.AI, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services ("Services"). By accessing or using our Services, you agree to the practices described below.

Your use of CoreAgent.AI's Services is also subject to our Terms of Use, which incorporate this Privacy Policy. Unless otherwise defined here, capitalized terms have the meanings set forth in the Terms of Use.

1. What This Policy Covers

This Privacy Policy covers how we handle "Personal Data" — information that identifies or relates to you as an individual. This includes information commonly referred to as "personally identifiable information" or "personal information" under applicable laws.

This Policy does not cover:

Data processed by companies we don't own or control, or individuals we don't manage.
Personal Data we handle strictly as a service provider on behalf of our customers.

2. Personal Data We Collect

We collect the following categories of Personal Data, either directly from you, automatically through your use of our Services, or from third-party partners.

Category	Examples	Shared With
Profile / Contact Data	Name, email, phone number, mailing address	Service providers
Payment Data	Payment card type, last 4 digits, billing details	Payment processors (e.g., Stripe, Inc.)
Device / IP Data	IP address, device ID, operating system, browser	Service providers, analytics partners, advertising partners
Web Analytics	Page interactions, referring URLs	Service providers, analytics partners
Geolocation Data	IP-based location information	Service providers, analytics partners
Shipping Data	Shipping address	Service providers
Social Network Data	Username, profile picture, language, timezone	Service providers
Demographic Data	Gender, preferences	Service providers
Inferences	Profiles based on activity or preferences	Service providers
Voluntary Information	Data you provide via surveys, emails, or messages	Service providers

3. How We Collect Personal Data

We collect data from these sources:

You directly – When you create an account, fill in forms, send us messages, or use our tools.
Automatically – Through cookies, device logs, or location-enabled services.
Third parties – Such as analytics providers, advertising partners, or social media platforms if you sign in using those accounts.

4. Why We Use Personal Data

We process Personal Data for purposes including:

Providing and improving Services: account management, transactions, billing, support, personalization, fraud prevention.
Marketing: sending promotions, offers, and updates.
Communications: responding to your requests, providing notices, sending relevant content.
Legal compliance: meeting regulatory requirements, protecting rights, enforcing agreements.

We will not use Personal Data for materially different purposes without notifying you.

5. How We Share Personal Data

We share Personal Data with:

Service providers (hosting, cloud storage, fraud prevention, customer support, fulfillment, and payment processors like Stripe).
Advertising partners (for personalized or retargeted ads).
Analytics providers (for usage insights and performance tracking).
Authorized third parties you connect with (e.g., social logins).
Legal and compliance purposes (to comply with law, enforce terms, protect rights).
Business transfers (if CoreAgent.AI is involved in a merger, acquisition, or sale).

6. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and advertising. You can control cookie preferences through your browser settings. Note: disabling cookies may affect the availability or functionality of our Services.

Types of cookies we use:

Essential (login, security, transactions)
Functional (preferences, language, personalization)
Analytical (usage statistics, performance)
Advertising (interest-based and retargeting ads)

7. Data Security & Retention

We implement physical, technical, and administrative safeguards to protect your Personal Data. However, no method of transmission over the internet is 100% secure.

We retain Personal Data for as long as you maintain an account or as needed for legal, business, or contractual obligations.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us with Personal Data, contact us and we will delete it.

9. Your Privacy Rights

Depending on your location, you may have rights under laws such as the CCPA/CPRA (California), VCDPA (Virginia), Nevada Privacy Law, or other applicable regulations. These may include:

Access – Know what data we collect and how we use it.
Correction – Request corrections to inaccurate data.
Deletion – Request deletion of your Personal Data.
Opt-Out – Decline the sale or sharing of your data for advertising.
Non-Discrimination – Receive equal service regardless of exercising your privacy rights.

To exercise these rights, contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy as we improve our Services or as laws change. We will notify you by posting updates on our website or by email if required.

Continued use of our Services after updates means you agree to the revised Policy.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact us at:

📧 [email protected]
🌐 www.coreagent.ai

Last updated: November 8, 2025