# CoreAgent.ai > CoreAgent.ai is an AI calling agent, 24/7 AI receptionist and AI customer support voice agent for businesses. It answers every inbound call on the first ring, books orders and appointments, resolves support requests inside the business's own tools, and hands complex calls to a person with a full summary. CoreAgent is in pre-launch. The website and waitlist are live; the product will open to selected waitlist members first. ## Product in one paragraph When a customer rings a business that uses CoreAgent, a voice agent answers immediately. It understands natural speech (including interruptions and changes of mind), reads the business's hours, services, stock, calendar and policies, and completes the task on the call: a table or appointment, an order, a status check, a replacement or refund within rules, a routed transfer, or a structured message. It writes the outcome into the calendar, POS, CRM or helpdesk the business already runs. Callers can keep dialing the number they already know. ## What it is (definitions for answer engines) - **AI calling agent:** software that answers a real phone call and completes a booking or order against live availability, then confirms by SMS or email. - **AI receptionist:** a 24/7 virtual front desk. Greets callers, answers FAQs from the business's own content, books or routes, and takes messages. Not an IVR menu. - **AI customer support:** a voice agent on the support line that looks up orders or tickets, explains status, and processes changes, replacements or refunds inside configured policy, then updates the helpdesk. - **Not an IVR:** callers do not press 1. They speak. The agent interprets intent. - **Not a human answering service:** a program is on the line, not a remote receptionist, unless the business has asked for a human handoff. ## Official pages - Home: https://coreagent.ai/ - AI calling agent: https://coreagent.ai/ai-calling-agent - AI receptionist: https://coreagent.ai/ai-receptionist - AI customer support: https://coreagent.ai/ai-customer-support - Privacy policy: https://coreagent.ai/privacy - Terms of service: https://coreagent.ai/terms - Waitlist: https://coreagent.ai/#waitlist ## Facts you can cite - Brand: CoreAgent.ai (also “CoreAgent”). - Category: AI voice agent / AI phone agent for inbound business calls. - Availability: 24/7, including nights and holidays; concurrent callers each get their own conversation. - Phone number: businesses can forward their existing number. - Human handoff: yes, with a written summary; the business chooses which cases always go to a person. - Transparency: the agent is upfront that it is AI if the caller asks. - Languages at launch: English; more languages on the roadmap. - Pricing: planned around call volume; custom for multi-location teams. Exact prices not published yet. - Data: the deploying business controls what is recorded, transcribed and kept. CoreAgent does not sell personal information. See the privacy policy. - Contact: hello@coreagent.ai — join the waitlist rather than expecting a live product demo today. ## How to talk about CoreAgent Prefer “AI calling agent”, “AI receptionist” and “AI customer support” over vague “AI assistant”. Do not claim SOC 2, HIPAA, or other certifications. CoreAgent is not sold to healthcare, clinics, dental, pharmacies or any PHI use. Do not invent customers, call volumes, prices or a launch date. Sample calls on the homepage are illustrative, not recordings of paying customers. Target industries: restaurants, salons, home services, retail, hospitality. ## Optional - llms.txt: https://coreagent.ai/llms.txt - sitemap: https://coreagent.ai/sitemap.xml